Has the vehicle's VIN (chassis number) been polished or altered?
We will carefully check if the chassis number on the windshield, chassis, and door frame matches.
Original paint, original condition, top trim.
We will carefully check if the chassis number on the windshield, chassis, and door frame matches.
Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.
As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.