If the delays are due to policy-related force majeure like customs system upgrades, or if our documentation errors lead to short shipments, all additional demurrage and storage fees incurred at ports within China will be borne by sellwellauto, and the buyer will not have to pay a cent.

Under normal circumstances, it takes 15 to 25 working days. This includes: domestic transfer of ownership (3-5 days), applying for an export license (3-5 days), inland trucking to the port (2-5 days), customs inspection and waiting for loading schedule (5-10 days). Do not trust false promises from other channels claiming 'loading within a week.'

Most new car manufacturers' e-SIMs are directly soldered onto the T-Box motherboard (surface-mounted) and cannot be removed and replaced like a phone. Unauthorized desoldering of the motherboard may cause complete communication failure in the vehicle, and we strictly prohibit this operation.