When you buy a car from us, we offer the following guarantees: 1. Transparent Vehicle Condition: We provide insurance records, maintenance records, odometer readings, and third-party inspection reports for each vehicle. 2. Transparent Pricing: No hidden fees; we support price comparison across the entire internet. 3. High-Quality Vehicle Sources: Our showroom features a carefully selected selection of well-maintained and high-quality vehicles. 4. Vehicle Warranty: We offer at least one year/30,000 km extended warranty, including buyback at the original price for accidents such as water damage or fire. 5. After-Sales Guarantee: 3-day return policy, 7-day exchange policy. 6. Financial Services: No hidden fees, no handling fees, and no mortgage fees. We primarily offer low-interest bank products. Down payment starts from 10%, with 5-year terms available.
Absolutely not. The U.S. DOT and EPA have strict import restrictions on non-compliant vehicles. Any Chinese used car that is not 25 years old and not produced to U.S. standards will face mandatory crushing and destruction upon arrival at U.S. ports. We directly reject such non-compliant orders.
Our legal delivery milestone is based on the "Estimated Time of Departure (ETD)". As long as the vehicle enters the port area and customs clearance is completed within the agreed timeframe, any delays in shipping schedules due to the shipping company's capacity adjustments will not be considered a breach on our part. The uncontrollability of maritime transport must be factored into your expectations.
If General Average is triggered, all cargo owners must share the rescue costs. If you purchased marine insurance with a "General Average included" clause under CIF terms through us, the insurance company will cover this high shared cost for you; if you are an uninsured FOB buyer, you will need to pay it yourself.
