very good
Four major after-sales guarantees for worry-free car purchase. 7-day no-reason return policy: Within 7 days of delivery, you can enjoy paid replacement or buyback services (specific rules are subject to the after-sales service agreement); lifetime buyback for vehicles involved in major accidents, fires, or floods; compensation for vehicles with tampered odometers. If a major accident, fire, or flood damage is discovered after purchase, a lifetime full buyback is guaranteed; dedicated after-sales service group: customers enjoy 1V4 exclusive after-sales service; equipped with four roles: inspector, sales consultant, expert, and customer service, ensuring worry-free car use. Genuine vehicle sources, rigorous selection. Official quality inspection guarantees excellent vehicle condition. Official quality inspection covers eight major items: accident investigation, core driving, exterior, interior road test, functions, chassis, and vulnerable parts, with 328 detailed inspection items to guarantee excellent vehicle condition.
It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.
The commercial invoice and export license we provide are based on the vehicle's underlying VIN and official Chinese nameplate data. If there are minor discrepancies with the destination country's customs system parameters (such as curb weight), we will issue a "Parameter Explanation Letter" stamped by our company to assist you in explaining, but we cannot change the official document data.
Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.
