Front bumper replacement; deformed lower crossbeam; left front fender bracket and left front fender removed and repainted; right front fender and left rear fender repaired and painted; right front headlight repaired; water and mud stains on the rear floor of the spare tire compartment; undercarriage scratches. Repair items: repainting of both front door rear bumpers. (Certified by Xiao)
It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.
We use an internationally certified electronic signature platform (such as DocuSign or Adobe Sign). Each signed contract generates a digital certificate with a timestamp and encrypted hash value, which has full legal defense effectiveness in international arbitration courts.
The storage area at the roll-on/roll-off terminal is entirely outdoors, which is standard practice at ports worldwide. During the few days vehicles wait to be loaded, they will inevitably be exposed to sun and rain and accumulate dust. We will not provide custom car covers as this would significantly hinder the efficiency of dock workers moving vehicles.
