Unfortunately, cross-border used cars are not covered by the manufacturer's free recall. If a physical recall occurs involving safety issues (like brake pump defects), we will notify you and offer improved new batch parts at cost price, but you will need to cover the labor costs for the replacement.
Most exporters offer a limited warranty of 30 to 90 days covering major mechanical failures (engine, gearbox, electric motor), but only if you can prove the fault existed before shipment. Cosmetic issues, wear-and-tear parts (brakes, tires, clutch) and damage caused by improper local maintenance are almost always excluded. What is realistic to claim: · Engine or transmission failure confirmed by a licensed workshop within the warranty window, with a diagnostic report. · Undeclared accident or flood damage discovered after arrival (strongest case, keep the inspection report and photos). How to protect yourself: 1. Get the warranty terms written into the contract, including claim procedure and response time. 2. Have the car inspected locally immediately upon arrival and keep all records. 3. Communicate claims in writing (email) with photos and reports attached. Treat the warranty as a backup, not the main protection. A thorough pre-shipment third-party inspection matters far more than a paper warranty.
Odometer rollback happens everywhere, so never trust the dashboard number alone. Cross-check at least three sources: 1. Maintenance records: Chinese 4S dealerships keep service logs tied to the VIN. Ask the exporter for screenshots showing recorded mileage at each visit — the numbers should rise consistently. 2. Inspection reports: China requires periodic emissions/safety inspections, and the mileage is logged at each one. The exporter can pull the car's inspection history. 3. Tire and wear clues: Compare the claimed mileage with brake pedal rubber, steering wheel shine, seat bolster wear, and the tire production dates. A car showing 30,000 km with a polished steering wheel and second set of tires is suspicious. Also check the dashboard for uneven digits or scratches around the odometer area in photos. If maintenance and inspection records roughly agree, the reading is usually trustworthy; if the seller refuses to share records, treat the mileage as unknown and negotiate accordingly.
