The vehicle's wireless charging module (usually Qi protocol) is considered functional as long as it can properly sense and light up with our tested mainstream models. The seller is not responsible for charging issues caused by the buyer's personal electronic device compatibility.
Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.
Most new car manufacturers' e-SIMs are directly soldered onto the T-Box motherboard (surface-mounted) and cannot be removed and replaced like a phone. Unauthorized desoldering of the motherboard may cause complete communication failure in the vehicle, and we strictly prohibit this operation.
