Key documents to request and verify: 1. Export declaration (报关单): proves the car legally left China. Check the VIN, model and exporter name match the car. 2. Commercial invoice: must match your payment amount; customs uses it to assess duties. 3. Bill of lading: confirm the consignee is you or your agent, and the VIN/container number is correct. 4. Certificate of origin: needed for tariff preferences in some markets. 5. Condition/inspection report: ideally from an independent third party, with photos and dates. Verification tips: cross-check the VIN on every document — any mismatch causes customs holds. Ask your destination customs broker to review scanned copies before the car ships, and release the final payment only after documents pass that review. A legitimate exporter will provide all of these without hesitation.

The 12V battery is small but critical: when it dies, the car cannot start, unlock, or charge. Used EVs often have weak 12V batteries because they sit on lots for months. Before shipping, ask the exporter to: 1. Measure the battery voltage after the car has rested overnight. It should read around 12.4-12.8V; anything under 12.2V means the battery is degraded. 2. Start the car and check that the charging system holds 13.8-14.4V, confirming the DC-DC converter works. 3. Scan for stored fault codes related to low voltage, which indicate the battery has been deeply discharged repeatedly. During ocean freight, the battery slowly self-discharges. Ask that it be disconnected or kept on a maintainer before loading, and budget for a replacement after arrival if the battery is over 3 years old. A new 12V battery costs little compared to being stranded at the port.

We will proactively provide a third-party inspection report (such as from Check Doctor), support customers in re-inspection at the store, and promise "return of major accident vehicles."