Countries like Kenya typically require the First Registration Date to be within a specific timeframe. We will provide a notarized copy of the Vehicle Registration Certificate, along with an English translation, as absolute legal evidence.
Most exporters offer a limited warranty of 30 to 90 days covering major mechanical failures (engine, gearbox, electric motor), but only if you can prove the fault existed before shipment. Cosmetic issues, wear-and-tear parts (brakes, tires, clutch) and damage caused by improper local maintenance are almost always excluded. What is realistic to claim: · Engine or transmission failure confirmed by a licensed workshop within the warranty window, with a diagnostic report. · Undeclared accident or flood damage discovered after arrival (strongest case, keep the inspection report and photos). How to protect yourself: 1. Get the warranty terms written into the contract, including claim procedure and response time. 2. Have the car inspected locally immediately upon arrival and keep all records. 3. Communicate claims in writing (email) with photos and reports attached. Treat the warranty as a backup, not the main protection. A thorough pre-shipment third-party inspection matters far more than a paper warranty.
1) Verify the company: business license, export track record, and a live video call where they show the actual car and its VIN. 2) Hire an independent pre-shipment inspection. 3) Sign a contract stating the VIN, specs, price, Incoterm, and refund conditions. 4) Pay a 20–30% deposit by bank transfer only after the contract is signed — never the full amount, and never to a personal account. 5) After the inspection passes, pay the balance against a copy of the bill of lading. 6) Track the shipment and prepare import documents. 7) Inspect the car on arrival before releasing any final documents. Each step is a checkpoint. Don't let the seller rush you past one.
