This is one of the most common disappointments after importing a Chinese EV, so check before you buy. Many Chinese EVs rely on an embedded SIM that only works on Chinese carrier networks. Once the car leaves China, remote functions — battery status, pre-conditioning, charging control, and locating the car — may stop working entirely. Some brands let you transfer the account to a foreign phone number, but many require a Chinese ID or Chinese phone number for registration, which you cannot provide. What to do before purchase: ask the exporter to test the app functions live on video while the car is still in China, including remote air-conditioning and battery percentage reading. Ask the brand's official customer service (in writing) whether overseas account activation is supported for your specific model and year. Workarounds if the official app does not work: some functions may still operate locally through the car's own settings, such as scheduled charging from the dashboard. Third-party OBD dongles with companion apps can sometimes restore battery monitoring and pre-conditioning. The car itself drives fine without connected services, but if app functionality matters to you, treat it as a purchase criterion, not an afterthought.

Beyond the FOB price, expect: ocean freight (typically $800–2,500 depending on destination), marine insurance (about 0.3–0.5% of the car's value), port handling charges at both ends, customs duty and import tax/VAT in your country, compliance or homologation certification, and inland delivery to your city. Add currency transfer fees and the inspection fee if you hire a third party. Ask the exporter for a landed-cost breakdown and confirm exactly what the quote includes. A cheap FOB price with everything else shifted to you can add 30–50% to the real total. Budget a 15% buffer on top of the estimate, and get fixed quotes for freight and insurance in writing before paying the balance.

Absolutely. Even if you clear customs through gray channels, local commercial insurance companies will refuse to cover third-party liability insurance due to the vehicle not complying with national traffic laws; additionally, the vehicle will definitely fail the annual safety inspection at the local DMV.