Under CIF (Cost, Insurance, and Freight) terms, we will insure your vehicle with a reputable international insurance company for "All Risks" before shipment. If total loss or partial damage occurs during sea transport, the risk transfers to you once the goods cross the ship's rail. However, sellwellauto will not stand by; we will assist you in preparing complete claims documentation (such as the bill of lading, invoice, and damage photos) to initiate a cross-border claim process with the insurance company, minimizing your financial loss.

As rubber seals age, "slight oil seepage (oil stains but no dripping)" is very common in used cars and is not considered a major fault. Our recommendation is: as long as the oil level does not drop abnormally, just clean and monitor it regularly after arrival, without the need to immediately incur high costs to disassemble and replace the seals.

It rarely happens, but there is a clear mechanism. If the transaction is canceled due to our reasons (such as the vehicle being suddenly seized by judicial authorities during the transfer), we will refund the full deposit you have paid and provide additional compensation according to the penalty clauses in the contract.