Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.

We thoroughly rule them out by checking if the cabin wiring harness is melted, if the seat belts have water stains or mold, if there is unusual rust or debris in the seat tracks and cigarette lighter, and by verifying with the insurance company for any "total loss claims." These two types of cars are an absolute sales ban for us.

To prevent intermittent failures due to aging of the resistance wire, we will start the engine and set the seat heating/ventilation to maximum for at least 5 minutes, confirming significant temperature changes or airflow output in the cushion and backrest using an infrared thermometer or body sensor.