We use an internationally certified electronic signature platform (such as DocuSign or Adobe Sign). Each signed contract generates a digital certificate with a timestamp and encrypted hash value, which has full legal defense effectiveness in international arbitration courts.

Our legal red line is that the amounts on the China Customs declaration, export license, commercial invoice, and bank receipt must be consistent across all four documents. We firmly refuse to engage in the illegal act of issuing "false low-value invoices" to assist buyers in evading customs duties in the destination country.

No, it is absolutely impossible to get a refund. Not only will there be no refund, but if the proceeds from the port auction of the abandoned cargo are insufficient to cover the exorbitant demurrage and disposal fees, the shipping company and customs will still pursue you (the bill of lading recipient) for the remaining debt through international legal proceedings.