Changes must be requested before the shipping cut-off date (SI Cut-off Date) prior to the vessel's departure. Once the vessel has sailed, the shipping company will charge a high amendment fee, which may also cause delays in customs clearance at the destination port, with costs borne by the buyer.

The storage area at the roll-on/roll-off terminal is entirely outdoors, which is standard practice at ports worldwide. During the few days vehicles wait to be loaded, they will inevitably be exposed to sun and rain and accumulate dust. We will not provide custom car covers as this would significantly hinder the efficiency of dock workers moving vehicles.

Ask for a specific set of photos and video taken with the car on a lift — generic walk-around videos will not show what matters. Request close-ups of: the sills (rocker panels) on both sides, front and rear subframes, suspension mounting points, brake lines, and the floor pan under the carpets. Surface rust on bolts is normal; bubbling paint, flaking metal or fresh undercoat sprayed over corrosion are warning signs. Also check for flood damage, a common hidden problem: look at the spare wheel well for water marks or mud, pull up the trunk carpet, and check the seat rails and seat belt buckles for rust or silt. A musty smell reported by the inspector is a red flag. A trustworthy exporter will provide a lift inspection report listing measured paint thickness on structural areas. If they refuse to put the car on a lift, treat that as an answer in itself.