Yes. Third-party service providers in logistics, inspection, customs clearance, and finance can join the platform as "service providers."

Parts availability depends on the brand's official presence in your market, but even unsupported brands can be maintained through direct ordering. Check three channels first: the brand's official dealer network (if any), third-party importers who specialize in Chinese auto parts, and generic equivalents. For wear items like brake pads, filters, and wipers, aftermarket suppliers usually stock cross-references by VIN. For model-specific parts — headlights, sensors, control modules — order directly from China. Ask your exporter for the parts catalog by VIN, confirm OEM part numbers, and compare prices. A turbocharger that costs $900 from a local dealer often ships from China for $350 plus $80 freight. Practical tips: bundle multiple parts into one shipment to amortize freight; ask for DDP (delivered duty paid) pricing so customs clearance is handled; and always verify part numbers against your VIN before paying, as Chinese models have running changes mid-year. Keep a small stock of common wear parts — oil filters, air filters, spark plugs — to avoid a 4-6 week wait for routine maintenance.

It depends on the brand, so verify before buying: 1. OTA updates: most newer Chinese EVs update over the air, but some brands tie updates to the region of registration—an exported car may stop receiving them or stay on China firmware. 2. Companion apps: functions like remote climate, charging status, and location often require a Chinese phone number or mainland server access; abroad they may work partially or not at all. 3. Language and units: check the infotainment can switch to your language and your units (miles/km). Ask the exporter to demonstrate the app functions live on video before purchase, and get written confirmation of what will work after export. For the battery, request an SOH (state of health) report—battery replacement is far costlier than any software limitation.