Under FOB terms, booking is a legal obligation of the buyer. If your freight forwarder fails to provide the shipping order (S/O) in time, resulting in vehicles exceeding the free storage period at our warehouse or port, the buyer will have to pay the high daily storage fees before shipment.

Unfortunately, cross-border used cars are not covered by the manufacturer's free recall. If a physical recall occurs involving safety issues (like brake pump defects), we will notify you and offer improved new batch parts at cost price, but you will need to cover the labor costs for the replacement.

We do not rely on the seller's verbal assurances. We provide multi-dimensional accident-free certification by cross-referencing insurance claims records, service orders from authorized dealerships, and conducting on-site paint thickness measurements and weld point inspections of the chassis and structural components (longitudinal beams, A/B/C pillars, shock absorber mounts).