Cartach Jinou Luxury Cars specializes in luxury and ultra-luxury car brands, boasting a nearly 40,000-square-meter flagship showroom and an independent after-sales service center. We provide customers with exclusive services including vehicle appraisal and acquisition, consignment, sales, after-sales, financial and insurance services, and car detailing and modification. It is a one-stop comprehensive automotive service platform integrating appraisal, acquisition, transaction, experience, finance, and after-sales services. 【Quality Assurance】Cartach Jinou Luxury Cars offers a 3-day return policy, a 7-day exchange policy, and a 30-day vehicle warranty on all vehicles sold. We also promise that all vehicles sold have never been in a major accident, flooded, or burned. If any of these conditions occur, we will provide a full buyback service within 90 days. We also support third-party testing and certification. Buy with confidence, and use with peace of mind. We also provide a 1-year or 20,000-kilometer limited warranty and 24-hour roadside assistance for vehicles sold. [Price Guarantee] Regarding pricing, all vehicles sold by Cartec Jinou Luxury Cars strictly adhere to a standardized pricing system, ensuring transparent and clearly marked prices. [Service Guarantee] We offer free vehicle appraisals, on-site purchase, and fast trade-in services. Even if you don't find your ideal car in our showroom, we will provide a personalized deposit-based car-finding service. For financing, we offer qualified, low-interest, and flexible installment plans. We also provide dedicated services for vehicle transfer, registration, and annual inspection after purchase. We offer a thoughtful handover ceremony, a dedicated 6+1 group chat for our workers, and a customized gift package to ensure your driving safety. [After-Sales Guarantee] We have an independent after-sales service center with national certification. Here, we have a complete after-sales reception area, vehicle preparation area, detailing area, vehicle repair area, and vehicle painting area, among other well-equipped work areas. Our after-sales service team members all possess valid professional certificates. This ensures you receive exclusive professional services for vehicle maintenance and repair, as well as a variety of vehicle detailing and modification services. Cartach Jinou Luxury Cars safeguards your vehicle's safety, enhances your car buying experience, and restores the original driving pleasure.
Internal logistics scheduling uses GPS, but direct access accounts are not open to the public. We implement a "node reporting system": our customer service will proactively send you on-site photos with watermarks at three key points: when the vehicle is loaded onto the trailer, when it arrives at the port for storage, and when customs clearance is completed.
We must inform you objectively: Most Chinese car manufacturers' connected services (cloud servers) are restricted by data security regulations and overseas network limitations. Once the vehicle leaves China, the factory-installed SIM card will become inactive. This means that official OTA upgrades and factory mobile app remote controls (like pre-cooling the car or unlocking doors) typically cannot be used overseas. The vehicle will operate as a standalone version, but this will not affect basic driving and physical button functions.
Yes. Even if you purchase 100 vehicles, we adhere to "one inspection per vehicle, one file per vehicle." Each vehicle will have its own independent inspection report with a unique VIN code, which serves as the sole proof for quality traceability.
