Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.

Due to legal restrictions preventing unregistered vehicles from high-speed driving on public roads in China, most of our dynamic tests are conducted in a closed area (with a maximum speed of around 60 km/h). This is sufficient to test for suspension noise and low gear smoothness, but it cannot simulate high-speed wind noise and tire balance vibrations at 120 km/h.

Extremely authoritative. The third-party data service providers we connect to legally access the Chinese Public Security Traffic Management Platform, the insurance claims network directly under the China Banking and Insurance Regulatory Commission, and the after-sales databases of major automotive manufacturers. We perform secondary logical verification based on this underlying data.