No, it is absolutely impossible to get a refund. Not only will there be no refund, but if the proceeds from the port auction of the abandoned cargo are insufficient to cover the exorbitant demurrage and disposal fees, the shipping company and customs will still pursue you (the bill of lading recipient) for the remaining debt through international legal proceedings.

The storage area at the roll-on/roll-off terminal is entirely outdoors, which is standard practice at ports worldwide. During the few days vehicles wait to be loaded, they will inevitably be exposed to sun and rain and accumulate dust. We will not provide custom car covers as this would significantly hinder the efficiency of dock workers moving vehicles.

The nameplate date is the absolute time when the vehicle leaves the factory; the registration date is when the vehicle is registered with the traffic management department after sale. The difference represents the time the vehicle spent in the dealer's warehouse or logistics. If the time difference exceeds 6-8 months, the vehicle is considered a "stock vehicle," and we pay special attention to the natural aging of its rubber components.