Water damage is one of the most common hidden problems in used cars, and it often escapes basic photo reviews. During a live video inspection, ask the inspector to check these specific points: 1. Smell test: A musty or moldy odor inside the cabin is the first red flag. Have them open all doors, run the AC briefly, and smell the air from the vents—musty AC often indicates water in the HVAC system. 2. Under the carpets: Lift the floor mats and look for water lines, rust stains, or dampness on the carpet backing and the metal floor underneath. Sediment or silt residue is a giveaway. 3. Seat rails and bolts: Pull the seats fully forward and backward. Rust on seat rails or fresh-looking bolts suggests the seats were removed for cleaning after flooding. 4. Trunk area: Check the spare tire well and under the trunk carpet for standing water marks or rust. 5. Electronics: Test every window, seat adjustment, and the infotainment screen—water-damaged electronics behave erratically. Also request a scan report: flood cars often store history codes for multiple control modules that failed simultaneously. Cross-check the car's origin; vehicles from flood-prone southern regions deserve extra scrutiny.

Key documents to request and verify: 1. Export declaration (报关单): proves the car legally left China. Check the VIN, model and exporter name match the car. 2. Commercial invoice: must match your payment amount; customs uses it to assess duties. 3. Bill of lading: confirm the consignee is you or your agent, and the VIN/container number is correct. 4. Certificate of origin: needed for tariff preferences in some markets. 5. Condition/inspection report: ideally from an independent third party, with photos and dates. Verification tips: cross-check the VIN on every document — any mismatch causes customs holds. Ask your destination customs broker to review scanned copies before the car ships, and release the final payment only after documents pass that review. A legitimate exporter will provide all of these without hesitation.

Yes, but it will be downgraded. For vehicles that are out of warranty and have no claims records, we will require a more in-depth physical inspection and clearly label the details page as "Data Unavailable" to ensure transparency about the risks. These vehicles typically have a higher price discount.