All used cars sold at Volkswagen 4S dealerships are sourced from customers who traded in their old vehicles for new ones. These vehicles undergo professional inspection, evaluation, and refurbishment to meet high sales standards, guaranteeing no major accidents, flood damage, or fire damage, and providing after-sales support. All vehicles have complete documentation, and we offer financing options to facilitate used car trade-ins, sales, financing, insurance, and ownership transfer.
Under CIF terms, the beneficiary of the insurance policy will be endorsed to the buyer. Once the claim is successful, the insurance company's foreign currency compensation will be directly deposited into the buyer's designated overseas company or personal account.
No, it is absolutely impossible to get a refund. Not only will there be no refund, but if the proceeds from the port auction of the abandoned cargo are insufficient to cover the exorbitant demurrage and disposal fees, the shipping company and customs will still pursue you (the bill of lading recipient) for the remaining debt through international legal proceedings.
We repeatedly confirm and emphasize to buyers before sale: after leaving mainland China, most Chinese smart electric vehicle ecosystems (such as cloud voice assistants, online maps, OTA updates) will be permanently offline. You are purchasing a hardware platform with excellent mechanical quality and a three-electric system; please use it as a "standalone" vehicle. Do not trust false promises from other channels claiming "perfect overseas unlocking and continuous official OTA updates."
