Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

Yes. The inspection report includes a specific "consumable parts consumption list." We will measure the tire tread depth (in millimeters) and the remaining brake pad thickness using calipers. If the tire tread is below the legal wear limit of 1.6mm, we will note it as "recommended to replace immediately upon arrival."

From a technical perspective, China's "National VI B (China VI-b)" is one of the strictest emission standards globally, with limits on carbon monoxide, nitrogen oxides, and particulate matter that are even stricter than some of Europe's Euro VI standards. However, the two are not legally recognized by each other, depending on your country's import regulations.