Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.

Mainstream Chinese automakers rarely publish official English versions of their underlying circuit diagrams. We can provide some models' original Chinese technical documents (PDF) for B2B clients, which you will need to translate for your local mechanics using translation software.

This is a macro policy minefield. Although used cars are rarely classified as dumping, if your single import quantity is too large and the declared price is significantly lower than local similar products, it can easily trigger an investigation by the tax bureau. We strongly recommend B2B buyers to break down shipments into smaller batches and use multiple invoices for customs clearance.