Localized body damage or repair marks present; no accident-related damage or repairs to structural or reinforcement components. Vehicle performance (including battery, motor, and electronic control systems) has degraded or is limited.
Accident inspection: no damage to main structure, reinforcement parts, or panels; hinges normal. Battery, motor, and electronic control systems inspection: scratch on the power battery box floor. Engine compartment inspection: key mechanical components normal. Exterior: one area of sheet metal repair. Interior: most features normal; airbags, seatbelts, dashboard, instruments, and lighting system normal. Startup inspection: main components normal. Onboard tools: none.
If the system reports "storage card error," we will consider it as damage or loss of the original owner's personal items, and the platform will not provide a new high-speed TF card for free; the buyer must purchase a replacement after arriving at the port.
Yes. For bulk purchases, we can organize and package the core historical records (transfer records, maintenance summaries) for each vehicle. If an English version is needed, we can provide a basic machine translation reference, and human translation assistance for key technical terms.
Start by checking the after-sales clause in your contract—reputable exporters typically offer 3-12 months of parts support. The usual process: send the exporter a fault description with photos or a short video, plus your VIN and contract number. They will confirm whether it is a warranty case or a paid parts order. For warranty claims, common resolutions are free parts shipped with your next container, or a credit/refund for parts you source locally. Keep all communication in writing. To avoid long waits, ask for the OE part numbers in advance and check whether local dealers stock the same components—many Chinese brands share suppliers. Ordering common wear parts (filters, brake pads) together with the car shipment is the cheapest option by far.
