The standard process looks like this: 1. Selection: pick the car, request the VIN, registration certificate, and recent photos/videos. For higher-value cars, order an independent third-party inspection. 2. Negotiation and contract: agree on price and terms. Sign a written contract stating the car's condition, price, payment schedule, and delivery terms (FOB or CIF). 3. Deposit: typically 20-30% to reserve the car. Pay to the company's corporate account, never a personal one. 4. Verification: your agent or inspector confirms the car matches the contract before the balance is due. 5. Balance and export: pay the remaining amount; the seller arranges inland transport, export customs clearance, and port loading. 6. Shipping documents: you receive the commercial invoice, packing list, and bill of lading - usually by courier or email. 7. Arrival: your customs broker clears the car, you pay duties and taxes, then register it locally. Total timeline is usually 4-8 weeks depending on the shipping route.

Water damage is one of the most common hidden problems in used cars, and it often escapes basic photo reviews. During a live video inspection, ask the inspector to check these specific points: 1. Smell test: A musty or moldy odor inside the cabin is the first red flag. Have them open all doors, run the AC briefly, and smell the air from the vents—musty AC often indicates water in the HVAC system. 2. Under the carpets: Lift the floor mats and look for water lines, rust stains, or dampness on the carpet backing and the metal floor underneath. Sediment or silt residue is a giveaway. 3. Seat rails and bolts: Pull the seats fully forward and backward. Rust on seat rails or fresh-looking bolts suggests the seats were removed for cleaning after flooding. 4. Trunk area: Check the spare tire well and under the trunk carpet for standing water marks or rust. 5. Electronics: Test every window, seat adjustment, and the infotainment screen—water-damaged electronics behave erratically. Also request a scan report: flood cars often store history codes for multiple control modules that failed simultaneously. Cross-check the car's origin; vehicles from flood-prone southern regions deserve extra scrutiny.

Act fast and follow the paper trail you built before buying. First, document everything immediately: take photos and videos of the fault, note the date of arrival and the odometer reading. Most exporters offer a commercial warranty window (typically 15-30 days after arrival) for major components like the engine, transmission and high-voltage battery. Contact the exporter in writing with the evidence, referencing your contract's warranty clause. For minor issues, a common arrangement is that they air-freight the spare part to you or reimburse a capped repair amount at a local workshop. To protect yourself before purchase: get the warranty terms written into the sales contract, including response time, what is covered, and how parts compensation is calculated. Also ask which fast-wearing parts (brake pads, filters, wipers) they recommend buying together with the car, so you are not stuck waiting for a small part from overseas.