1) Verify the company: business license, export track record, and a live video call where they show the actual car and its VIN. 2) Hire an independent pre-shipment inspection. 3) Sign a contract stating the VIN, specs, price, Incoterm, and refund conditions. 4) Pay a 20–30% deposit by bank transfer only after the contract is signed — never the full amount, and never to a personal account. 5) After the inspection passes, pay the balance against a copy of the bill of lading. 6) Track the shipment and prepare import documents. 7) Inspect the car on arrival before releasing any final documents. Each step is a checkpoint. Don't let the seller rush you past one.

This is considered a force majeure risk. We will require the vehicle's state of charge (SOC) to be maintained in a safe dormant range of 30%-50% before loading, and we will insure you for all marine risks under CIF terms. If the battery suffers thermal runaway total loss due to abnormal cargo hold temperatures, the insurance company will compensate.

Yes, but it will be downgraded. For vehicles that are out of warranty and have no claims records, we will require a more in-depth physical inspection and clearly label the details page as "Data Unavailable" to ensure transparency about the risks. These vehicles typically have a higher price discount.