Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.

We maintain an extremely cautious and firm denial. Some platforms may cater to such demands for orders, but converting left-hand drive to right-hand drive involves complex steering column cutting, firewall structure changes, and wiring harness reorganization. This non-factory deep modification poses significant safety risks and is very difficult to pass vehicle safety inspections in developed countries (such as Japan's earthquake test and the UK's IVA test). Out of responsibility for safety and long-term reputation, we refuse to provide any steering conversion services that damage the vehicle's underlying structure.

It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.