Most Chinese brands provide owner manuals in Chinese only, but you can usually get an English version through three channels: ask the exporter (many keep PDF copies), download from the brand's overseas website, or use the car's built-in infotainment system which is often switchable to English. For parts, start with the VIN. Send it to the exporter and ask for the OEM part numbers you need — many parts are shared across models sold domestically and abroad. Common wear items (filters, brake pads, suspension components) are increasingly stocked by international parts platforms and can be shipped within days. For body panels and brand-specific electronics, ordering directly from China via the exporter is often the only option, so factor a 2–6 week wait into your planning. Practical tip: before buying, ask the exporter for a parts price list for the specific model. If they cannot supply one, that is a warning sign about after-sales support. Keep a small stock of common consumables in advance to avoid downtime.

Yes. We will apply to customs or the trade promotion agency for a specific version of the certificate of origin (such as ASEAN Form E, China-ASEAN FTA certificate, etc.) to assist you in legally enjoying significant or even zero tariff treatment at the destination port.

A realistic landed cost has five layers: the car price, export-side fees (deregistration, export license, inland trucking to the port), international freight and insurance, destination duties and taxes, and local charges (port handling, inspection, registration). Buyers most often underestimate three items. First, destination duties are calculated on the customs value, which may include freight, so a cheap car can still attract significant tax. Second, port and terminal charges at both ends add up; demurrage fees apply quickly if documents are late. Third, compliance costs such as homologation, emissions testing, or translation of documents can run into hundreds of dollars depending on the country. Ask every exporter for a written, itemized quote to your port, not just an FOB price, and keep a 5% contingency. Quotes that look unusually cheap usually hide costs in the freight or handling lines.