Yes. We will use a professional diagnostic tool to scan all vehicle systems, including the Engine Control Unit (ECU), Transmission Control Module (TCM), Anti-lock Braking System (ABS), and Airbag Module (SRS), and provide English screenshots of all current and historical Diagnostic Trouble Codes (DTCs).

Comparing quotes properly means comparing the same thing: 1. Normalize the scope: some quotes include inland transport, export clearance, inspection and ocean freight, others are FOB only. Ask each exporter for a line-item breakdown so you can compare like with like. 2. Check what is excluded: port charges at destination, customs duties, homologation and registration are almost always on you. Get a written list of everything NOT included. 3. Look beyond the number: a quote 10-15% below the market usually means the car has an issue (accident history, rolled-back mileage, pending lien) or the exporter plans to cut corners on inspection and loading. 4. Verify the exporter: business license, export qualification, recent shipment records, and references from buyers in your region. A realistic quote from a verifiable exporter is worth more than a bargain that turns into a dispute. Always pay against milestones with inspection before balance payment.

Start by checking the after-sales clause in your contract—reputable exporters typically offer 3-12 months of parts support. The usual process: send the exporter a fault description with photos or a short video, plus your VIN and contract number. They will confirm whether it is a warranty case or a paid parts order. For warranty claims, common resolutions are free parts shipped with your next container, or a credit/refund for parts you source locally. Keep all communication in writing. To avoid long waits, ask for the OE part numbers in advance and check whether local dealers stock the same components—many Chinese brands share suppliers. Ordering common wear parts (filters, brake pads) together with the car shipment is the cheapest option by far.