Odors are difficult to convey through images, so our quality inspectors conduct subjective smell assessments and record them. For vehicles with severe smoke or mold odors, if deep ozone sterilization is ineffective, we will downgrade the vehicle and mark the report with a red "Odor Warning" at the top.

We will proactively provide a third-party inspection report (such as from Check Doctor), support customers in re-inspection at the store, and promise "return of major accident vehicles."

If the original owner included the factory slow charger, we will package and ship it together; if it's lost, the platform does not provide it. Note that the factory plug is a Chinese three-prong socket, and an adapter is needed overseas.