No, it is absolutely impossible to get a refund. Not only will there be no refund, but if the proceeds from the port auction of the abandoned cargo are insufficient to cover the exorbitant demurrage and disposal fees, the shipping company and customs will still pursue you (the bill of lading recipient) for the remaining debt through international legal proceedings.

We are only responsible for delivering the goods to your designated transshipment port (such as Jebel Ali Port in Dubai). The warehousing fees, customs clearance fees, and storage fees for re-export within the free trade zone need to be calculated separately with local freight forwarders.

Our delivery standard is 'As-Is'. If the original owner only hands over one key at the time of collection, the report will clearly state 'Keys: 1'. Do not assume that all used cars come with two keys, as the cost of reprogramming smart keys overseas is very high.