Start with the business license: every legitimate Chinese company has a Unified Social Credit Code. Ask for a copy and verify it on the National Enterprise Credit Information system or via your freight forwarder. Check that the business scope includes 'used car export'—this requires specific qualifications. Next, look for proof of substance: a real office or yard (verify via live video call, not pre-recorded), staff answering on Chinese business platforms like WeChat with consistent branding, and a corporate bank account in the company's name—never pay a personal account. Cross-check trade history: ask for recent shipping documents (blurred bills of lading with customer info hidden), references from buyers in your region, and whether they hold export licenses issued by Chinese commerce authorities. Red flags: prices far below market, pressure to pay quickly, refusal of video calls, or bank accounts in third countries 'for convenience'. Take your time—real exporters pass these checks easily.

No, it is absolutely impossible to get a refund. Not only will there be no refund, but if the proceeds from the port auction of the abandoned cargo are insufficient to cover the exorbitant demurrage and disposal fees, the shipping company and customs will still pursue you (the bill of lading recipient) for the remaining debt through international legal proceedings.

Our bulk discounts are not simply calculated by the number of units, but by shipping batches. Typically, consolidating enough for a 40-foot container (which can hold 2-3 vehicles, depending on size) can waive some logistics fees; purchasing more than 5 units at once triggers tiered discounts.