This is after-sales support we are very happy to provide. Since overseas alignment machines often lack databases for Chinese brand vehicles, we will send you screenshots of the core chassis parameters from the service manual, making it easier for your technician to manually input the data for precise adjustments.

Battery condition is the single biggest value factor in a used EV, and it can be measured — do not accept a verbal "battery is fine" without data. First, ask for a battery health certificate: brands like BYD, NIO, XPeng and Li Auto can generate an official state-of-health report from the VIN, usually within minutes at a dealer or via the brand's app. Look for SOH above 85% for a car under five years old. Second, request a charge-and-discharge test during inspection: the displayed range at 100% charge compared with the original rated range gives a practical health estimate. Third, check battery warranty status. Most Chinese brands offer 8 years or 150,000–200,000 km on the battery pack, and the remaining warranty usually transfers with the car — get this in writing. Fourth, for cars heading to hot climates, confirm the battery cooling system works; overheating is a common killer of battery life. Add a minimum SOH guarantee to your purchase contract so you have recourse if the battery underperforms.

A typical safe flow looks like this: 1. Sourcing: you pick a car from listings; the exporter confirms availability, sends photos, video and a condition report. 2. Contract: a written sales contract stating VIN, price, included costs, inspection standards and delivery terms (FOB or CIF). 3. Deposit: usually 10–30% after you or a third party verify the car. Pay to a company account, never personal. 4. Inspection: independent pre-shipment inspection; you approve the report before shipping. 5. Balance payment: due before shipment, against copy of the bill of lading. 6. Shipping and documents: exporter sends original documents by courier; you track the vessel. 7. Arrival: your customs agent clears the car, you pay duties and collect it. Timeline: typically 3–8 weeks from deposit to arrival, depending on route. Any exporter pushing for 100% upfront payment should be treated as a red flag.