Cross-border after-sales support mainly comes from three channels: 1. Contract terms: Reputable exporters commit in the sales contract to engine and gearbox coverage for 30 days after pickup, excluding wear-and-tear items. Get this in writing before paying. 2. Inspection report: The pre-shipment inspection report is your baseline. If the car arrives with problems that contradict the report (e.g., hidden accident damage not disclosed), you can file a claim against it. 3. Parts supply: For mainstream Chinese brands, spare parts channels exist in Russia, Central Asia, the Gulf, and Africa. Many exporters will help you source and ship parts after delivery. Practical tips: inspect the car on arrival and photograph everything; report any issue in writing within 48 hours; keep all shipping documents. Claims filed weeks later are hard to prove.

A Certificate of Origin (CO) is an official document stating where the vehicle was manufactured. For imports from China, it matters more than many buyers expect. First, customs value: many countries apply duty rates based on the country of manufacture, not where you bought the car. A CO proves the vehicle is Chinese-built, which determines the correct tariff line—skipping it can mean reassessment, fines, or seizure at destination. Second, trade agreements: some countries have preferential tariffs for Chinese goods that only apply with a valid CO. Request a CO issued by the China Council for the Promotion of International Trade (CCPIT) or China Customs, not a self-printed form. Check that the VIN, engine number, and buyer details match your purchase documents exactly. Make receiving the CO a condition before your final payment, and keep the original—customs at destination will ask for it.

Absolutely not. Any secondary damage caused by overseas non-professional repairs, violent disassembly, or the use of inferior replacement fluids will immediately void any form of "extended parts compensation" we provide.