As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.

We maintain an extremely cautious and firm denial. Some platforms may cater to such demands for orders, but converting left-hand drive to right-hand drive involves complex steering column cutting, firewall structure changes, and wiring harness reorganization. This non-factory deep modification poses significant safety risks and is very difficult to pass vehicle safety inspections in developed countries (such as Japan's earthquake test and the UK's IVA test). Out of responsibility for safety and long-term reputation, we refuse to provide any steering conversion services that damage the vehicle's underlying structure.

Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.