Under FOB or CIF terms, all risks before crossing the ship's rail are borne by the seller (us). For minor scratches, we will provide a price discount based on the damage assessment; for serious damage, we will immediately terminate the vehicle delivery, refund the full amount, or replace it with a vehicle of equivalent configuration.

Fake or recycled inspection reports are a real risk. Verify authenticity before wiring the balance payment. First, match the VIN: the report must show the full VIN, and the photos must include close-ups of the VIN plate on the chassis and the windshield tag. Ask for a live video call where the inspector walks to the car, shows the VIN tag, and then pans across the dashboard, odometer, and any defects noted in the report—on the same call. Check metadata: ask for original photos rather than screenshots. Files sent via WeChat often strip EXIF, so request the inspector to email originals or use a cloud link where timestamps and GPS data are visible. Cross-verify details: the odometer reading in the video should match the report exactly, and paint-thickness readings should be reproducible—ask the inspector to re-measure 2-3 spots live. Use a known inspection company rather than one recommended solely by the seller, and pay the inspector directly. An independent inspector has no incentive to hide defects.

If insurance claims records are accessed, there will usually be notes like "the insured vehicle is fully responsible for hitting a fixed object" or "third-party liability insurance payment." We can roughly reconstruct the accident scene based on this and cross-verify the stress points on the vehicle's frame with paint thickness gauge data.