Most models adjust through the central control screen menu, while a few models (like some BYD or MG) retain physical levers or paddles on the center console or steering wheel. We will check if the drag feel when the system engages is linearly normal.

Of course. Our system supports single unit orders. However, objectively speaking, the shipping booking fees, documentation processing fees, and customs clearance fees for a single vehicle are very high. We recommend that individual buyers calculate the total landing cost before making a decision.

Please take timestamped photos and videos at the first opportunity when picking up the car at the destination port (before leaving the port area). We will compare these with the final archived images taken at the Chinese port before shipping. If it is confirmed that we missed reporting it during the pre-shipment inspection, we will provide compensation for parts or labor costs based on the severity of the defect; if it is new physical damage incurred during shipping, the insurance claim process will need to be initiated.