It depends on the situation. If the video inspection reveals significant mechanical faults or structural damage not disclosed in the inspection report, the deposit will be refunded 100% unconditionally; however, if the buyer defaults for subjective reasons (such as suddenly not liking the color or financial issues), the deposit will be retained as compensation for taking the vehicle off the market.

4S dealership records are directly connected to the manufacturer's database, making the data hard to tamper with and the most reliable, with original parts guaranteed; third-party repair shops usually are not connected, making their data unverifiable. Therefore, we only consider the connected records from 4S dealerships as valid historical documentation.

Our shipping quotes are typically valid for only 7 to 14 days. If a CIF contract is signed and there are significant fluctuations in shipping costs due to war surcharges or route changes imposed by the shipping company before the vehicle is actually loaded, we will transparently provide you with the official price increase notice from the shipping company. At that point, we reserve the right to renegotiate the freight difference or allow you to change the trade terms to FOB, letting you designate your own freight forwarder for booking.