We cannot privately forge or re-stamp the original vehicle nameplate (this is illegal). If the nameplate is unclear, we will rely on the clear VIN on the windshield and the engine stamp as supplementary proof, and we will warn you of this risk before shipping.

Chinese customs strictly prohibits the export of assembled or cut vehicles that meet mandatory scrapping standards. Since our pre-inspection is very strict, this situation is highly unlikely. However, if the vehicle is detained and returned by customs due to a policy misjudgment, we will fully refund your deposit without interest, ensuring you bear no policy risk.

Vetting takes a day and can save you thousands. Work through this checklist. Verify the business: ask for the company registration number and check it on China's National Enterprise Credit Information system or a commercial registry tool. Confirm the registered address matches where they claim to operate, and that their business scope includes vehicle export. Check export credentials: they must hold a used-vehicle export license issued by Chinese commerce authorities. Ask for the license and a recent export declaration showing they actually ship cars. Test their knowledge: a real exporter answers detailed questions about your destination country's import rules (age limits, left/right-hand drive, emission standards) without hesitation. Vague answers about your own country's requirements are a red flag. Structure payments safely: small deposit (10-20%), balance only against inspection reports and shipping documents, ideally through a payment method with recourse. Refuse full prepayment by irreversible transfer—no legitimate exporter requires it.