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Vehicles come with third-party inspection reports and a buyback warranty. When you buy a car from our company, we provide the following services: 1. Transparent vehicle condition: We provide insurance records, maintenance records, odometer readings, and third-party inspection reports for each vehicle. 2. Transparent pricing: We reject hidden fees and eliminate the need for negotiation; we support price comparison across the entire internet. 3. Carefully selected high-quality vehicles: We select high-quality vehicles from various brands that are in good condition and fully equipped. 4. After-sales guarantee: We provide a free 90-day or 5000-kilometer nationwide warranty for the three major components (engine, transmission, and chassis). We offer a paid upgrade to a 3-year/90,000 km nationwide warranty on the three major components. Please confirm eligibility with our professional sales team promptly. We guarantee a full refund for fire-damaged, major accident-damaged, or flood-damaged vehicles! ★ We hope every car you buy is because you love it, not because you're settling. 5. No hidden fees for financing; we only offer suitable low-interest bank products. 6. Safe procedures; no delays in obtaining license plates. We guarantee the security of transaction procedures. Our company provides a variety of services including used car trade-in, acquisition, free appraisal, transfer of ownership, financing, and insurance. Adhering to the business philosophy of customer first and integrity, to avoid the inconvenience of finding a sold vehicle upon arrival, please inquire by phone beforehand. We will provide you with better service! (Specific models and conditions are subject to the actual vehicle. For out-of-town customers who successfully purchase a vehicle, our company will reimburse one-way personal travel expenses and overnight accommodation expenses (for the individual customer). The final interpretation of ownership rests with our company. Specific models and conditions are subject to the actual vehicle.)
Under FOB or CIF terms, all risks before crossing the ship's rail are borne by the seller (us). For minor scratches, we will provide a price discount based on the damage assessment; for serious damage, we will immediately terminate the vehicle delivery, refund the full amount, or replace it with a vehicle of equivalent configuration.
Internal logistics scheduling uses GPS, but direct access accounts are not open to the public. We implement a "node reporting system": our customer service will proactively send you on-site photos with watermarks at three key points: when the vehicle is loaded onto the trailer, when it arrives at the port for storage, and when customs clearance is completed.
Unfortunately, cross-border used cars are not covered by the manufacturer's free recall. If a physical recall occurs involving safety issues (like brake pump defects), we will notify you and offer improved new batch parts at cost price, but you will need to cover the labor costs for the replacement.
