1. What is the actual driving range? A: The official CLTC range is 500km (66.7kWh ternary lithium battery). In daily city commuting at around 25℃ without air conditioning, the actual range is 420-450km; on the highway at 100-120km/h + with air conditioning in winter/summer, the actual range is approximately 380-420km. The range achievement rate is stable compared to other vehicles in its class. 2. Were all the 20,000+ kilometers driven at the 4S dealership? A: Yes, all maintenance was done at the 4S dealership. Records are available. 3. Do you have a third-party inspection report? A: Of course, we have a 268V inspection report. No major accidents, no fire damage, no water damage. If you have any questions about our inspection report, we support you bringing in a third-party re-inspection. 4. Are the original charging station and the included charger still available? A: This model does not come with a charging station. Can you order today? If so, I'll apply to my supervisor for one for you. 5. When does the warranty period end? A: The vehicle warranty is 3 years or 100,000 kilometers, whichever comes first; the warranty for the three-electric system (battery, motor, and electronic control) is 10 years or 200,000 kilometers, also whichever comes first. For vehicles registered in December 2022, the vehicle warranty ends in December 2025, and the warranty for the three-electric system ends in December 2032 (or 200,000 kilometers). 6. What is the charging speed? A: Fast charging: DC fast charging from 10% to 80% takes approximately 50 minutes (officially 0.83 hours), with a peak power of approximately 150kW; Slow charging: AC slow charging using a 7kW charging station takes approximately 7 hours to fully charge, suitable for overnight charging. 7. Can the price be negotiated? A: Are you considering paying in full or taking out a loan? Full payment is a fixed price; the price is the same for every customer who comes to the store. This price is not just for you. If you are considering installment payments, I can reimburse you for the service fee. 8. Can I do a battery health test? A: Yes. We can take you to a GAC Toyota 4S store for a professional battery inspection, and we'll cover the cost, so you can buy with confidence. 9. Is the car a one-owner vehicle? A: Yes, it is a one-owner vehicle. The vehicle registration certificate and driver's license are verifiable. There are no transfer records, no mortgages, no leases, and the ownership is clear. 10. How is the sound insulation? A: I'll take you to experience it when you get in the car, or we can do a road test to feel it for you directly. This way, you can have a more direct experience.
Testing is mandatory. Troubleshooting electrical devices in the car is part of the standard procedure. We will test the window lift motors, mirror folding, air conditioning compressor and fan, electric seat tracks, etc. Any stuttering or failure of electronic components will be recorded.
If the delays are due to policy-related force majeure like customs system upgrades, or if our documentation errors lead to short shipments, all additional demurrage and storage fees incurred at ports within China will be borne by sellwellauto, and the buyer will not have to pay a cent.
After receiving the final payment, we will send you the complete set of original customs clearance documents via DHL or FedEx, which typically includes: - Bill of Lading (B/L) - Commercial Invoice - Packing List - Certificate of Origin (CO) - Used Vehicle Export License issued by the Ministry of Commerce of China Note: If your local customs requires additional documents (such as VIN consistency certificate), please inform us in advance before shipping.
