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Weidelu Auto offers a one-year or 20,000-kilometer warranty; a 3-day no-questions-asked return policy and a 7-day no-questions-asked exchange policy; transparent vehicle condition with official inspection reports, and support for third-party inspections; all vehicles sold have undergone comprehensive inspection and cleaning, ensuring the proper functioning of the vehicle's infotainment system. Weidelu Auto prioritizes customer interests in all its actions and avoids excessive marketing!
The storage area at the roll-on/roll-off terminal is entirely outdoors, which is standard practice at ports worldwide. During the few days vehicles wait to be loaded, they will inevitably be exposed to sun and rain and accumulate dust. We will not provide custom car covers as this would significantly hinder the efficiency of dock workers moving vehicles.
Our standard holding period is 3 business days after the deposit is paid (based on the timestamp of the payment slip). The domestic used car market in China moves very quickly, and if we do not receive the bank message confirming the deposit within the specified time, the system will automatically release the hold, and the vehicle will be re-listed for public sale.
Almost all compliant models with hidden door handles have a mechanical emergency pull cable designed inside the car or under the vehicle. If the target country's climate is extreme, we will record a practical emergency door opening tutorial video for you before shipping.
