International wire transfers generally follow "shared (SHA)" or "sender pays all (OUR)" principles. To ensure we receive the full remaining payment to release the bill of lading, we require all buyers to choose the "OUR" option when remitting, covering all intermediary bank fees.

Chinese customs strictly prohibits the export of assembled or cut vehicles that meet mandatory scrapping standards. Since our pre-inspection is very strict, this situation is highly unlikely. However, if the vehicle is detained and returned by customs due to a policy misjudgment, we will fully refund your deposit without interest, ensuring you bear no policy risk.

Yes. For software crashes, a forced restart (Hard Reset) can usually be done with a specific combination of physical buttons or by disconnecting the negative terminal of the 12V battery for 5 minutes to recover. We will send you these engineering operation manuals.