Chinese EVs ship with GB/T charging ports, which are not used in Europe (Type 2/CCS2), North America (J1772/CCS1/NACS), or most of Latin America. Plan for these extras: 1. GB/T to local standard adapter or converter box: this lets you charge at public stations. A simple passive adapter works for AC charging; DC fast charging needs an active converter, which is expensive — many owners skip it and rely on AC. 2. Portable charger swap: the included travel charger has a GB/T plug. Buy a local wallbox or a portable EVSE with your country's plug instead. 3. Home electrical check: confirm your home circuit can handle 7–11 kW, and have an electrician install a dedicated line if needed. Ask the exporter for the car's charging port photos and on-board charger capacity before buying. Budget roughly a few hundred dollars for adapters and a wallbox. Without planning, you may end up with a car that can only trickle-charge from a wall socket.

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.

As long as the scratches do not damage the aluminum battery pack casing and do not cause structural dents in the crash beam, we will document it in the inspection report as "Surface Scuff" and no replacement will be made.