It depends on the specific brand and model. Some brands (like BYD and MG) have native multilingual systems that can switch to English directly; however, some models designed for the Chinese domestic market only have a Chinese interface. For systems that only have Chinese, we can assist with compliant system flashing (installing international firmware) or adding modules that support Apple CarPlay/Android Auto, so you can use Google Maps. The details page will clearly indicate the language status of each vehicle's system.

Start with the business license: every legitimate Chinese company has a Unified Social Credit Code. Ask for a copy and verify it on the National Enterprise Credit Information system or via your freight forwarder. Check that the business scope includes 'used car export'—this requires specific qualifications. Next, look for proof of substance: a real office or yard (verify via live video call, not pre-recorded), staff answering on Chinese business platforms like WeChat with consistent branding, and a corporate bank account in the company's name—never pay a personal account. Cross-check trade history: ask for recent shipping documents (blurred bills of lading with customer info hidden), references from buyers in your region, and whether they hold export licenses issued by Chinese commerce authorities. Red flags: prices far below market, pressure to pay quickly, refusal of video calls, or bank accounts in third countries 'for convenience'. Take your time—real exporters pass these checks easily.

Interior wear is harder to fake than an odometer and often reveals true usage better than any document. Focus on high-contact points the seller rarely restores. The driver's seat bolster shows creasing and cracking by 80,000-100,000 km even with covers. Steering wheel leather polishes smooth and darkens with hand oils; a shiny wheel with low claimed mileage is a red flag. Pedal rubbers wear through at similar rates — check accelerator, brake, and clutch depth. Second-row wear patterns tell you how the car was used: heavy child-seat indentations suggest family use (usually gentler), while uniform rear wear with clean front suggests commercial or ride-hailing duty. Check seat rails for rust (indicates water ingress) and look under floor mats for moisture staining or musty smell — flood cars often hide it there. Also examine the infotainment and instrument cluster: Chinese EVs log usage data internally, and a dealer diagnostic readout can cross-check driving hours against mileage. Request close-up, well-lit photos of these specific points during your live video inspection rather than relying on the seller's gallery.