Under FOB or CIF terms, all risks before crossing the ship's rail are borne by the seller (us). For minor scratches, we will provide a price discount based on the damage assessment; for serious damage, we will immediately terminate the vehicle delivery, refund the full amount, or replace it with a vehicle of equivalent configuration.

The 12V battery is small but critical: when it dies, the car cannot start, unlock, or charge. Used EVs often have weak 12V batteries because they sit on lots for months. Before shipping, ask the exporter to: 1. Measure the battery voltage after the car has rested overnight. It should read around 12.4-12.8V; anything under 12.2V means the battery is degraded. 2. Start the car and check that the charging system holds 13.8-14.4V, confirming the DC-DC converter works. 3. Scan for stored fault codes related to low voltage, which indicate the battery has been deeply discharged repeatedly. During ocean freight, the battery slowly self-discharges. Ask that it be disconnected or kept on a maintainer before loading, and budget for a replacement after arrival if the battery is over 3 years old. A new 12V battery costs little compared to being stranded at the port.

The nameplate date is the absolute time when the vehicle leaves the factory; the registration date is when the vehicle is registered with the traffic management department after sale. The difference represents the time the vehicle spent in the dealer's warehouse or logistics. If the time difference exceeds 6-8 months, the vehicle is considered a "stock vehicle," and we pay special attention to the natural aging of its rubber components.