After receiving the final payment, we will send you the complete set of original customs clearance documents via DHL or FedEx, which typically includes: - Bill of Lading (B/L) - Commercial Invoice - Packing List - Certificate of Origin (CO) - Used Vehicle Export License issued by the Ministry of Commerce of China Note: If your local customs requires additional documents (such as VIN consistency certificate), please inform us in advance before shipping.

Most exporters offer a limited warranty of 30 to 90 days covering major mechanical failures (engine, gearbox, electric motor), but only if you can prove the fault existed before shipment. Cosmetic issues, wear-and-tear parts (brakes, tires, clutch) and damage caused by improper local maintenance are almost always excluded. What is realistic to claim: · Engine or transmission failure confirmed by a licensed workshop within the warranty window, with a diagnostic report. · Undeclared accident or flood damage discovered after arrival (strongest case, keep the inspection report and photos). How to protect yourself: 1. Get the warranty terms written into the contract, including claim procedure and response time. 2. Have the car inspected locally immediately upon arrival and keep all records. 3. Communicate claims in writing (email) with photos and reports attached. Treat the warranty as a backup, not the main protection. A thorough pre-shipment third-party inspection matters far more than a paper warranty.

Interior wear is harder to fake than an odometer and often reveals true usage better than any document. Focus on high-contact points the seller rarely restores. The driver's seat bolster shows creasing and cracking by 80,000-100,000 km even with covers. Steering wheel leather polishes smooth and darkens with hand oils; a shiny wheel with low claimed mileage is a red flag. Pedal rubbers wear through at similar rates — check accelerator, brake, and clutch depth. Second-row wear patterns tell you how the car was used: heavy child-seat indentations suggest family use (usually gentler), while uniform rear wear with clean front suggests commercial or ride-hailing duty. Check seat rails for rust (indicates water ingress) and look under floor mats for moisture staining or musty smell — flood cars often hide it there. Also examine the infotainment and instrument cluster: Chinese EVs log usage data internally, and a dealer diagnostic readout can cross-check driving hours against mileage. Request close-up, well-lit photos of these specific points during your live video inspection rather than relying on the seller's gallery.