Before export, we perform a standard external wash and interior vacuuming to meet basic hygiene inspection requirements by customs. However, we do not engage in deceptive "refurbishments" (such as repainting large areas with cheap paint or using low-quality interior refurbishing agents) to preserve the vehicle's true physical condition for buyer assessment.

China's vehicle data is less centralized than in the US or Europe, but you can still verify a lot: 1. Ask the exporter for the VIN and order a third-party history report from Chinese services; they aggregate insurance claims and repair records. 2. Cross-check the registration date on the title with the odometer—a 3-year-old car showing 30,000 km but registered as a ride-hailing vehicle is a red flag. 3. Request maintenance records from the brand's dealer network; digital records are increasingly common. 4. Verify the seller legally owns the car: the registration certificate name should match the exporter's business license. Gaps are common, so treat the history report as one input, not proof. Combine it with an independent pre-purchase inspection, and hold back part of the payment until the inspection passes.

Under FOB or CIF terms, all risks before crossing the ship's rail are borne by the seller (us). For minor scratches, we will provide a price discount based on the damage assessment; for serious damage, we will immediately terminate the vehicle delivery, refund the full amount, or replace it with a vehicle of equivalent configuration.