If there is a minor leak in the lines due to bumps, it is possible that the cooling may not work upon arrival. This is a normal physical loss. The cost of vacuuming, pressure testing, and recharging refrigerant at a local auto repair shop is low and is the buyer's responsibility.

No, it is absolutely impossible to get a refund. Not only will there be no refund, but if the proceeds from the port auction of the abandoned cargo are insufficient to cover the exorbitant demurrage and disposal fees, the shipping company and customs will still pursue you (the bill of lading recipient) for the remaining debt through international legal proceedings.

The standard set: commercial invoice, packing list, bill of lading, export customs declaration, certificate of origin, and a copy of the vehicle title/registration. How to verify: the bill of lading number should be trackable on the shipping line's website; the certificate of origin is verifiable through CCPIT's online system; and the VIN must match across all documents, the inspection report, and the car itself. Ask for scans of everything before paying the balance, and have a freight forwarder review the set. Mismatched VINs, missing title copies, or vague promises that "documents will follow" are red flags worth pausing the deal over.