Basic Information

BrandToyota
SeriesCorolla
Year2024
First Registration2024/05
Mileage29,000km
Transfer Count0times
Fuel-
Transmission-
Engine-
ColorWhite
Seats-

Condition Description

Left rear fender sheet metal

Q&A

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After the vehicle arrived at the port, it was found that the rubber parts of the chassis (such as dust covers and engine mounts) had extensive cracking. Does this fall under the compensation for "certain repair parts compensation"?

Absolutely not. The aging and cracking of rubber parts are inevitable over time and are a normal manifestation of vehicle depreciation. Our compensation only covers sudden and catastrophic mechanical failures, such as engine cylinder scoring or transmission gear breakage.

For PHEV plug-in hybrid models, are you responsible if overseas technicians do not follow the dedicated hybrid mode for exhaust during oil changes, leading to engine overheating?

This is a typical case of "secondary damage caused by unprofessional rescue." Many hybrid vehicles require access to "maintenance mode" via engineering computers to allow the water pump to run at full speed for exhaust. We do not bear any moral or financial responsibility for cylinder damage caused by local technicians' misoperation.

Why are the shipping costs for used electric vehicles (EVs) usually higher than for internal combustion engine vehicles (ICEs)?

Pure electric vehicles are classified as Class 9 Dangerous Goods due to their large lithium batteries, leading to strict shipping regulations. Shipping companies have high requirements for the loading position and fire isolation measures for dangerous goods, and some roll-on/roll-off ships refuse to accept used EVs. As a result, EVs often require more expensive special container shipping and incur additional handling fees for hazardous materials.